How to Prepare for Your RV Tank Cleaning (And What You Need to Know)
1st: Full Hookups Are a Must
To carry out the cleaning process, your RV needs to be parked at a campground, RV park, or resort where water, power, and sewage connections are fully accessible. This includes access to pressurized water, a working electrical hookup (20, 30, or 50 amp), and a sewer connection. Please confirm that all three are available and functioning at your location. (Unfortunately, I cannot service tanks at private residences.)
If your system is permanently tied into a septic or sewer line: I will still require access to a standard RV sewer hose connection in order to carry out the work. You should plan on having the “permanent” connection removed (allowing me to connect to the sewage line via a standard RV sewer hose connection) BEFORE I ARRIVE. I WILL NOT TAKE SUCH A PERMANENT CONNECTION APART MYSELF – NOR WILL I RECONNECT IT – DUE TO LIABILITY REASONS.
2nd: Your Presence... Also a Must
The RV owner should be there during the service appointment. Because we’ll be interacting with your water system and troubleshooting sensor issues, it’s important that you’re there to assist as needed.
3rd: Give the RV park a heads-up
Please pre-approve my visit with the folks running your campground. They might have rules in place restricting work (of any sort) being done on your trailer. (And, it’s the polite thing to do!)
Also, note the following:
Empty Your Tanks Before I Arrive
Make sure that BOTH your black and gray water tanks have been emptied prior to my arrival. If for some reason you can't do so, give me a heads-up ahead of time so we can plan accordingly.
Keep the Hose in Place
Your sewer hose should remain attached to your RV and ready to use. Note: If your setup has been permanently connected to a septic or sewer system, I will still need the ability to use a traditional RV sewer hose set up to perform the service.
Retract Slide-Outs (If Necessary)
If your slide-out sits above or blocks access to your sewer outlet, please bring it in so that I can reach everything I need during the cleaning.
Place Water Use on Pause
I may temporarily shut off the water to your RV while cleaning is underway. Please plan to hold off on showers, laundry, toilet use, or any other water-related tasks until I’ve wrapped up the job. It won’t take long — you’ll be back to normal in no time.
What We Can't Do (Please Read Carefully)
You Might Have a Tank We Can't Clean
There are some tanks, due to existing plumbing configurations (read: “The way the pipes contort under your rig”) that we simply “won’t be able to get into” with our jetter hose – the upshot being that there are times when we simply can not clean a tank. (Obviously, we will not charge you for a tank we can’t clean; we only charge for tanks we do/did clean.)
If Your Sensors Aren't Reliable Today...
While in the great majority of times our cleaning process will remedy poorly behaving tank sensors, we cannot guarantee that they will work differently after the tanks have been cleaned. The sensors might actually be broken, maybe they were never installed correctly, perhaps any number of issues beyond our control prevent them from reading accurately. If they continue to malfunction even after we clean your tanks, we would then suggest calling an RV tech who does these types of repairs.